- Tamarind House Restaurant rated "excellent" by 50 travellers
Now you can buy your
own tropical cook book!
Click here to order
your copy today!
| Terms and Conditions |
|
|
|
|
*Please note, if booking a Wedding or Function at Tamarind, we will ask you to confirm in writing by fax, or email that you have read, and agree to all these terms and conditions.
Booking Fee: A minimum deposit of 500.00 or $10.00 per head on estimated numbers for groups larger than 50 - e.g. 80 pax = $800.00. This amount is to be paid within 7 days of making the initial reservation if you wish us to hold the date for you. This deposit amount will be fully deducted from the final bill. For cancellation fees, see below.
Correspondence: Please try and limit email correspondence with us to a maximum of 3 emails prior to confirmation deposit being paid, and 5 emails after confirmation and prior to event. Our FAQ page on our website has excellent information which you will find very helpful and extremely useful in minimizing unnecessary correspondence. Reception hire fee: is for 5 hours, with 1/2 hour wrap up allowed. This applies to both the Summer House and Main Restaurant. For example, if the arrival of guests is 6 p.m., the venue hire will be valid until 11 p.m. 30 minutes is allowed for guests to finish their drinks and depart by 11.30 at the latest. Any extra time beyond the 5 hours with 30 minute wrap up will be charged.
Private Venue Hire Fees: (Exclusive use) Main Restaurant: 35 – 100 pax. $10.00 per head with a minimum of $1250 on weekdays, $1500 on Saturdays-
This Venue Hire fee for the Main restaurant is for exclusive use of the restaurant - i.e the cost of hiring the restaurant for your exclusive use. This fee includes completely private use of Tamarind main restaurant and the garden and grounds.
There is a minimum overall spend on a reception of the private hire of the Main Restaurant, including food and beverage, and venue hire and set up fee, of $6000.00 weekdays, $6500.00 on Saturdays. This is exclusive of separate Ceremony Packages.
Summer House:
Reception hire fee is for 5 hours, with 1/2 hour wrap up allowed.
Above fees do not include floral centerpieces for the tables, extra restaurant decor, flowers, balloons, special decor requirements, etc. These would be charged at extra rates, or clients can arrange for these themselves.
Elegant floral arrangements can be commissioned for dining tables from local florists.. Discuss options and costs with our Wedding & Functions Coordinator.
Wedding Co-ordinating: We are able to do all your wedding co-ordinating if you are holding your ceremony and reception at Tamarind House. Our wedding co-ordinating charges consist of a flat 20% fee of the total cost of external services organised by us at your request, such as florists, musicians, sound systems, extra decor, transport, hireage of extra tables chairs, marquees or whatever is required.
Times: Please note that all areas of Tamarind House that are reserved for a reception function have a time limit of 5 hours, with an extra 30 minutes allowed for wrap up and departure of guests.. Arrangements may be made to extend these times for an additional fee, but not beyond 11.30 Price per Head: The minimum spend per head on food and beverage combined for the Wedding Reception is $100.00. This is exclusive of Venue Hire and Set Up Fees, Post Ceremony/Pre Wedding Food & Beverage Packages and costs, Ceremony costs, any other expenses, etc.
Use of Tamarind Premises for Ceremonies: Please read if you plan to have your ceremony at Tamarind. If the client has chosen to have the ceremony at Tamarind as opposed to have the ceremony at another location, and is not using the Ceremony Package on this website, but has organized the ceremony themselves or are using their own wedding planner, there is a venue hire for the premises of $150 per hour for the period of the ceremony on weekdays, with a minimum of $250.00 on weekdays, and $175 per hour on Saturdays with a minimum of $350.00 on Saturdays.
If you have chosen to use the Tamarind Wedding Package, the venue hire for the ceremony duration is included in the cost. Please do not confuse Ceremony Venue Hire with Reception Venue Hire - these are two separate events requiring separate venue payments.
Tamarind is not available before 4.30 p.m. for ceremonies. Guests are welcome to arrive from 4p.m. onwards – please see conditions below.
Post Ceremony, Pre-Reception use of Tamarind Premises: We have pre-reception drinks suggestions on request and a selection of finger foods can be found under Finger Food Menus. Our charge for the venue hire at Tamarind for post- ceremony/pre-reception usage is $150.00 per hour, on weekdays, $175.00 per hour on Saturdays, exclusive of the price quoted for any pre-reception finger food or drinks package. This same venue hire price applies to Pre-Ceremony usage of Tamarind, i.e. guests arriving more than 1/2 hour earlier than the stated time of ceremony. Wrap Up: Due to Licensing Laws, functions must wrap up by 11.30. The last call on the bar will be 11.15 approximately. Music must be turned down by 11.00 p.m. and off by 11.15, in consideration of neighbouring residents. We recommend that you organise transport to arrive to pick up guests by 11.30, and depart by 11.45 at the very latest.
For any time that guests remain on the premises past 11.45, a penalty may be charged. After midnight, a penalty will definately be charged.
Children:Children are welcome if booking the Main Restaurant for private venue hire, but must be supervised at all times by a parent or caregiver. We recommend that arrangements are made to take small children home early. Most hotels have a baby-sitting service.
Sound Systems: If you have organised to hire a sound system to play your own music, and have one or more of your guests allocated to play your music, the system must be played at an acceptable level, and not at such a loud level as to upset neigbouring residents. If this condition is not adhered to, after two warnings we will exercise our right to disconnect the system.
Transport:Please ensure that transport is arranged to and from the venue. We can recommend transport companies. If coming in own vehicles, please ensure there is a sober designated driver.
BYO: We do not allow BYO of any food or beverage. We have an extensive wine and champagne list available as well as a selection of beverage packages, and DO NOT permit BYO. The wine list does get changed every few months, however, due to supplies and unavailability of certain brands. Please ask for latest wine list nearer the time of your function.
Confirmation: Bookings must be confirmed within 7 days of the initial reservation, and a $10.00 per head confirmation deposit on estimated numbers is required, or a minimum of $500, if numbers are less than 50. Please e-mail us for payment methods.
Further Confirmation: 50% of the function estimated total is required 12 weeks before the event with the remaining fee on estimated total to be paid in full 2 weeks before.
Final Guest Numbers: The absolute final numbers must be given 7 days before the event. There will be no refunds due to reduction in numbers after this time, but extra guests will be charged full price. This is a very vital condition, so please read carefully.
Final Payment:Final Payment for the Bar (in the case of an open bar), and any extras will be made at the end of the function, on the same night, no later, not the next day. Ancillary Services :All ancillary services such as entertainers, music systems, transport etc. booked by Tamarind will be paid for by Tamarind and invoiced to the client - we cannot accept responsibility for the unsatisfactory performance of these services, even though we endeavour to use the highest reputed service providers. We also cannot be responsible if the ancillary services increase their prices after the wedding is booked and confirmed, especially in the case of a wedding that is booked more than a year in advance. However, if you prepay for the ancillary service at the time of booking the wedding, the ancillary service will be comitted to holding the price in most instances but this needs to be discussed and confirmed with the provider of the ancillary service directly.
Sound Systems: If you have organised to hire a sound system to play your own music, and have one or more of your guests sallocated to play your music, the system must be played at an acceptable level, and not at such a loud level as to upset neigboruing residents. If this condition is not adhered to, after two warnings we will exercise our right to disconnect the system.
Wedding & Function Co-ordinating & Planning assistance for additional services will be charged at a 20% add-on fee on the cost of the service.
Cancellation fee: Cancellations made more than 3 months before the event will incur an administration fee of $250.00. For the period 2 to 3 months before the event, a cancellation fee of $25.00 per head on estimated numbers will be charged. Less than 8 weeks notice will incur full penalties and all deposits will be forfeit.
Dietary requirements: Please confirm the dietary requirements of your guests prior to selecting your menus. Please let us know well an advance of any allergies. We can cater for common allergies, but in the case of very severe or life-threatening food allergies we request that allergic guests bring their own meal. We cannot take responsibility if a guest has a reaction due to a severe allergy. We cannot make our kitchen 100% free of a specific ingredient that may cause severe allergies in some individuals.
Agreement/Contract:Please read: by paying the confirmation deposit as set out above, the client therefore indicates to us that they agree to all the above terms and conditions. Please could you also advise us that you have read and understand the Terms & Conditions, either by fax or email.
Prices:Although prices may change, the current website prices for venue hire and ceremony package, reception, excluding food and beverage, agreed upon at the time of confirmation being made and confirmation deposit paid and received by us will be adhered to by Tamarind House, if less than 12 months prior to the event. Please note that we are unable to apply this guarantee to external ancillary services. |


